I'm afraid I don't understand the logic in this advice, Mark. That value is 60 seconds for me -- quite enough time to establish a connection, which requires about 7-8 seconds with my ISP. And the handshake fails within the first two seconds, as is evidenced by the erroneous change in pitch at that time. So I don't understand how changing my value to, say, 75 seconds would help me. I'm not saying you are wrong, mind you, just asking for some clarification. Lance On 13 Jun 98, at 15:10, Mark Rode wrote: > The first thing I would try is increasing the time you allow your modem to > connect with your ISP. Go to control panel, Modems, properties, connection > and next to the check box that says Cancel the call if not connected > within ....secs .....increase the number by 25 percent....if that doesn't > work try increasing it by another 25 percent.