<<Disclaimer: Verify this information before applying it to your situation.>> The listowners would like to mention two causes of a frequent problem -- when you try to post to Celiac and get an automated reply from the LISTSERV refusing your post: ------------------------------------------ Cause One: Your address was changed (often just slightly) by your internet provider, but you did not realize it. ------------------------------------------ Example: Old address: [log in to unmask] New address: [log in to unmask] The internet provider may make the switch without telling you (or you may have missed the announcement). Your provider automatically redirects incoming email from the old address to the new address. Therefore, you continue to receive all of your email. But when you try to post, the LISTSERV does not recognize your new address. The response that you receive is that you are not authorized to post (i.e not subscribed). Solution: Send a note to Mike Jones ([log in to unmask]) like this: "It appears that my address has changed and I am unable to post to Celiac. Would you please change my subscription from: [log in to unmask] to: [log in to unmask] for Bill Elkus? I do <not> receive messages in the digest format." Usually that night, Mike will send a note to you that the old ID has been deleted and that the new ID has been submitted to the List. ------------------------------------------ Cause two: The error processing software at St Johns notified Mike Jones of repeated errors in sending messages to your ID. This resulted in the ID being set to NOMAIL NOPOST. ------------------------------------------ Sometimes mail properly addressed to you does not arrive, due to temporary downtime of your internet provider, full mailboxes, or other causes. Some subscribers will cancel their ID but fail to signoff from Celiac. These events cause error messages to be generated at St Johns for each individual email which fails to arrive. To prevent St Johns from being swamped by continual error messages, the ID is placed into NOMAIL NOPOST status. You will know that your ID is in NOMAIL status when it is not receiving any mail for several days from the List (one day of missing Celiac posts could be due to St Johns itself being down). Normally, once per week, Mike will send messages to all of these NOMAIL NOPOST users stating that the ID has been placed in this status. Remember that while your ID is refusing mail, the notice of NOMAIL NOPOST status will not be received. Solution: If you noticed that you are not authorized to post, send to [log in to unmask] the command QUERY CELIAC. If the LISTSERV replies that the ID is set to NOMAIL and NOPOST, you can restore your mail by sending the command: SET CELIAC MAIL to [log in to unmask] At the same time, send a copy to Mike that you made this change. This allows him to remove the NOPOST restriction. The NOPOST option is only used to track those IDs set by Mike due to bouncing mail. NOMAIL is a valid user option for when you are away from your service for a few days and do not want to receive any messages. To obtain missed mail, send this command to [log in to unmask] (modify for the dates which you missed) /* Search for missing mail for the days 1 through 14 January */ // JOB Database search DD=Orders //Orders DD * Select * in Celiac from 96/01/01 to 96/01/14 PRINT /* // EOJ ------------------------------------------ If you have any questions about a List policy, please send a new message directly to Mike or one of the other Listowners, instead of posting to the Celiac list. Do not use the REPLY feature of your software, or it will go to all of the subscribers of the List. When appropriate, the Listowners will summarize all comments back to the List. Bill Elkus <[log in to unmask]> Los Angeles