That update is the Windows 10 dowwnloader, and is unnecessary. If you want to upgrade to Widows 10, Microsoft supplies a download tool on its website. If you don't want to upgrade, let us know and we'll tell you how to avoid intalling this update (which will be nothing but a nuissance if you don't want to upgrade). On Dec 26, 2015 3:17 PM, "MICHAEL CAMPOBASS0" <[log in to unmask]> wrote: > I own a 5 year old HP laptop using Windows7, 64 bits with Pack1. Microsoft > wants me to download KB3035583 update but when I agree to the download, I > am not sure it does complete successfully because when MS tries to install, > it fails every time. After many times trying to download the upgrade, I > stopped. However, it continues in its attempt to install it every times I > turn off the PC. I can see the little icon (installation pending) next to > the power button. I searched all over (except in the registry) for > KB3035583 and nothing was found ... obviously no such update has been > downloaded ... so why there is an installation icon? Could it be that > getting rid of the ICON will solve the mystery? But I don't know how ... > then why I cannot successfully download the update? ... can someone > help? Thank you!Michael > > PCSOFT's List Owners: > Bob Wright<[log in to unmask]> > Mark Rode<[log in to unmask]> > PCSOFT's List Owners: Bob Wright<[log in to unmask]> Mark Rode<[log in to unmask]>