I recently purchased and installed a new Epson scanner on my 64 bit Dell desktop running Windows 8-1. The 2013 Microsoft Office S/W that had been working perfectly, stopped working, giving me "Microsoft Word (et.al.) have stopped working. We will investigate and tell you why, if we know." I then tried to start office in the safe mode to see if I had added something with the Epson (even though it said it was 8-1 competitive on the box). It would not start. I then removed the scanner and all the scanner s/w I could find, but it still will not start. Microsoft help doesn't seem to help. Can you help me? Thanks! [log in to unmask] Catonsville, MD The NOSPIN Group is now offering Free PC Tech support at our website: http://freepctech.com