I'm not really sure what you can tell the average customer service person or even the average local service person that will make any difference. But the bottom line is that Time Warner's mail servers, for whatever reason, seem to be having problems, running very slowly, etc., and this is affecting, in particular, subscriptions to mailing lists for their customers, due to the tendency of list software to drop subscribers after a certain number of errors are generated in a specific amount of time when trying to deliver messages to them. It's not just this list, no, at the very least it's presumably affecting any list hosted by listserv.icors.org, and presumably other Listserv-based lists elsewhere and maybe Google and Yahoo-based lists, among others. What I'm doing, for now, when I see that people have been dropped, is just quietly re-subscribing them, assuming they don't do it themselves before I get to it, and I guess, for now, that's going to have to continue to be the plan. I thought this had gotten better, a few weeks ago, but now in the past few days it's started up again, so I just don't know. -- Ken, [log in to unmask]