This issue could be heat related. Taking precautions against static electricity discharges, you can open the case and clean dust from the inside including all fans. Canned air can be used. If really dirty, you may want to do the cleaning outdoors. Also, if equipped, clean the case filter. While inside the case, you can also check on all wire connections to make sure they somehow have not become loose. If the computer is already clean or still has the same problem after cleaning, please post again for further suggestions. Tom Frank Fields wrote: > When i turn on my computer and and put in my user name and password my system begins to do the normal loading of the desk top but then it freezes. i try to turn the computer off witht eh power button or the reset button but nothing works. i have to turn it off by taken out the power cord. could any one help be under stand the problem. > > > > > > > > PCBUILD maintains hundreds of useful files for download visit our download web page at: http://freepctech.com/downloads.shtml