Hello, I don't know what caused the crash but that .xml file listed in the second part of your error message is a web browser readable file. Open it with IE to see if it holds any clues to the mystery, maybe even post it's contents here if it looks like something somebody could use to help you. Later, Ray Parrish [log in to unmask] wrote: > went to the screen for same startup options as mentioned before. Fortunately, > normal startup worked and after windows loaded it displayed system error report > with the following info: > C:\WINDOWS\Minidump\Mini 032708-01.dmp > C:\DOCUME~1\WILLY~1.PLA\LOCALS~1\Temp\WER1.tmp.dir00\sysdata.xml > -Phil Williams- > -- http://rayparrish.spaces.live.com/ Ray's Space, poetry, shareware, freeware http://www.writingsoftheschizophrenic.com My poetry in web pages http://rayparrish.blogspot.com/ Chris Ray with poetry for today Do you want to signoff PCBUILD or just change to Digest mode - visit our web site: http://freepctech.com/pcbuild.shtml