I hope this is the right place to ask my question. I am having a hard time following where to ask. My question for you is this: I seem to get the problem fixed only to have it return. I get the pop up box that says: Dial up Connection Select the service you want to connect to. Connect to: Broadband connection lxl connect automatically lconnectl lsettingsl lcancell Dialing Comcast Dialing Attempt 1 NEXT BOX: Connecting Broadband Connection Dialing Comcast lcancell 3rd BOX: Error connecting to Broadband Connection I have to keep hitting cancel in order to view a web page. I have Windows XP and have the updates automatically installed. I also have Broadband with Comcast which obviously requires no dial-up. This time, the error began to appear after downloading Trend Micro Anti-virus. I called tech support. The first person was unable (after 1 hour) to resolve the problem. The second tech support was more helpful. The problem seemed to be taken care of. But it was short-lived and I now am having the problem again - although it does not happen all the time like it did before. Can you help me????? Please????? I realize this is quite a lengthy question. If you care to edit it for your column - please feel free. Thank you for your help. Monica PCBUILD maintains hundreds of useful files for download visit our download web page at: http://freepctech.com/downloads.shtml