Windows 98SE Internet connection type: Dial up Lucent Win Modem, ver. 5.66 Modem Drivers: LTMODEM.VXD; VMM32.VXD (vcomm.vxd); LTVCD.VXD; LTCOM.VXD. ISP: Netzero, ver. 7.0 Errors captured by DRWATSON: *----> Summary/Overview <----* Microsoft (R) C Runtime Library attempted to use a null data pointer variable. Module Name: MSVCRT.DLL Description: Microsoft (R) C Runtime Library Version: 6.10.8924.0 Product: Microsoft (R) Visual C++ Manufacturer: Microsoft Corporation Application Name: Exec.exe Description: ZCast Version: 4, 3, 0, 0 Product: Manufacturer: NetZero *----> Summary/Overview <----* The application overflowed its stack. This is typically caused by unrestricted recursion or an exception inside an exception handler. Module Name: KERNEL32.DLL Description: Win32 Kernel core component Version: 4.10.2222 Product: Microsoft(R) Windows(R) Operating System Manufacturer: Microsoft Corporation Application Name: Exec.exe Description: ZCast Version: 4, 3, 0, 0 Product: Manufacturer: NetZero I am currently unable to get online. This is what happens. I open Netzero. I click connect. The modem receives a dial tone; the modem dials the connections number. Internet Explorer opens and the address bar reads that it is opening Netzero Home Page. But after about twenty seconds, the modem audibly clicks off, the page fails to load, Netzero software realizes that it has lost it's connection. This happens every time I attempt to sign on and has been happening for the past four days. I have tried every single thing that Netzero recommends their users try to fix connection problems and none of their suggestions have worked. Trying alternate connection phone numbers does not work. All modem settings are correct according the Netzero's instructions. I'm completely at a loss. I have no idea what DRWATSON's reports mean. If anybody has any answers that may be of help, thank you. Martha Conolley PCSOFT maintains many useful files for download visit our download web page at: http://freepctech.com/downloads.shtml