I finally downloaded Service Pack 2 on my computer yesterday, everything seems fine until today when I needed to print some pictures. The pictures did not print right, they were very dark. I cleaned the heads and the nozzles and still didn't help. I finally called support and they said to restore my computer back a couple of days and now the printer works perfect. So my question is do I not put the Service Pack 2 on my computer or is there something else I should do? The printer worked fine until I did this download. Thanks for any help you can give me. PCBUILD maintains hundreds of useful files for download visit our download web page at: http://freepctech.com/downloads.shtml