I tried to get it started in safe mode, but I get the same error message.Now, if I go into F12 and run diagostics on the hard drive it says fail, return code 7 for drive 0 - no device for drives 1,2,3 and drive 4 samsung dvd rom SD 616e diagnostic not supported and drive 5 philips dvd+/- RW dvd8631 diagnostic not supported. I am not sure what to do or how to do it. If it is the OS how to reinstall itif I cannot get the computer to stay up long enough and if it is the HD, do I have to replace it? Hard Drive is Maxtor 7Y250M0 Thank you, Donna Salinas [log in to unmask] Tom Mayer <[log in to unmask]> said: > If you think you need to reinstall Windows XP, a short way into the > installation it will find that XP is already installed and give you an > option of repairing it. Try that first and if it can not repair itself, it > will go back to the installation.I have reinstalled XP over the top of > existing installations without any problems while retaining the use of the > other software on the computer. You will have to redo all the Window updates > after you are done. > > Try starting in safe mode as it may only be a driver that is the problem. > > Tom Mayer > > > > Yes, it does it everytime.If I have to re install Windows XP, do I have to > delete anything before hand? Thank you for your help. > Donna Salinas > [log in to unmask] > > james berkhimer <[log in to unmask]> said: > > > Dose it do that everytime or just that one time if it dose it all the > > time you might have to re-install windows because there's no way around > > that I got the same message a few times with an old pc that is no longer > > with us > > > > > > Subject: [PCBUILD] systemfailure > > > > My computer, suddenly, was not connected to the cable modem. It is > > connected > > thru a NIC card to another computer in the house. All the other > > computers > > are working. After trying to uninstall and re install the driver for the > > NIC > > card, the computer froze. I shut it down and restarted it. This is the > > message I got when restarted. > > > > STOP: c000021a{fatal system error} The windows subsystem system process > > terminated unexpectedly with a status of oxc0000005(ox75e98ffe > > 0x0052f1e8) > > The system has been shut down. > > > > Can someone help with these issues,please! > > > > Thank you in advance. > > Donna Salinas > > [log in to unmask] > > > > > > PCBUILD's List Owners: > Bob Wright<[log in to unmask]> > Drew Dunn<[log in to unmask]> > -- Do you want to signoff PCBUILD or just change to Digest mode - visit our web site: http://freepctech.com/pcbuild.shtml