Brian's post (clipped):--- <<<< almost everytime i open outlook express i get this eyesore "msimn" this program has performed an illegal operation and will shut down>>> In case you have given the error msg incompletely and the exact one is " program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. If you click Details, the following error message may be displayed: MSIMN caused an invalid page fault in module WAB32.dll. " then the following microsoft knowledge base article should be useful. http://tinyurl.com/8r2vz HTH and good luck------Venkat Viswanathan The NOSPIN Group has added a new feature on our website, web based bulletinboard for questions and answers: Visit our sister website at http://nospin.com