I tried to do as you suggested. I looked in My Downloads and found the firefox setup but I get the 7-zip Unspecified Error when I try to install. I looked in Program Files and found a Mozilla file but when I click on it there is nothing there.....no other files. A couple of times when I tried to install or open it I got a message of an xpcom.dll file that was missing. I don't know what's going on. I've tried downloading again and reinstalling again and again and only get the same messages. Thanks Becky Buehrer > > Date: Mon, 16 May 2005 16:17:09 +1200 > From: unclerichard <[log in to unmask]> > Subject: Re: Mozilla download help > > Becky: > > Open window explorer (win Key + E) then search your program files for > the (old) Monzilla file. Open that file by clicking on it. Somewhere in > that file (or a sub-folder) will be either an uninstall ex or a install > ex. Use the uninstaller if there other wise reinstall and then delete > via the add and remove programs dialog box (Start/Settings/control panel). > > Withe Monzilla?Firefox it pays to uninstall the old version before > installing the new. Get back to the group if you experience further > problems. > > Richard Innes > [log in to unmask] > > Becky wrote: > > >Last summer I downloaded Mozilla Firefox after reading several > >recommendations for using it over IE. For some reason I didn't care for it > >at the time and stopped using it. Now I would like to try it again, but > >when I double click the shortcut icon on my desktop I get a 7-zip > >unspecified error message and can go no farther. I tried downloading > >another version from the web and the setup exe. downloads but when I try to > >open it to install I get the same message. I went to the Add/Remove page > >and there is a mozilla icon listed there. I tried to use uninstall and get a > >window that says the mozilla uninstall program is missing. I'm stuck! Any > >suggestions? (Keep them VERY simple, please) > >Thanks > > > >Becky Buehrer > > > > "Hold No Punches.." Rode brings you great shareware/freeware > > programs with his honest opinions in this weekly column. > > http://freepctech.com/rode > > > > > > > Curious about the people moderating your messages? Visit our staff web site: http://freepctech.com/staff.shtml