I use Earthlink and have a Dell Windows XP I have started using Microsoft Outlook to download email that I want to keep to my computer with the send/receive button. I just move what I want to down load to my inbox and click on send/Receive. It sometimes works really very well. I usally reboot when I start and keep only earthlink and Outlook open. But lately, it cannot seem to work and send an error that it has a problem. I use Sprint DSL. There does not seem to be an Outlook forum anywhere I can find so do not know what to do. Any suggestions? Thank you Karen Miller Curious about the people moderating your messages? Visit our staff web site: http://freepctech.com/staff.shtml