Unfortunately, she has an HP machine. HP does not distribute installation CDs with its PCs so she cannot install anything that is not already on her machine. Big drawback to companies that do not include the installation disks. Consumers should demand this. Ann Fennell "If you have men who will exclude any of God's creatures from the shelter of compassion and pity, you will find that these are men who will deal likewise with their fellow man." -St. Francis of Assisi ----- Original Message ----- From: Sven To: [log in to unmask] Sent: Saturday, August 28, 2004 1:14 PM Subject: Re: [PCSOFT] (no subject) Hi Cheryl, Hugh was correct when he stated that there is a backup program included with XP. Backup is not installed on XP Home by default - only on the Pro version. To manually install Backup on XP Home Edition: 1. Insert the XP Home Edition CD in the DVD/CD-ROM drive and exit any windows that appear. In Windows Explorer, navigate to: DVD/CD-ROM Drive:\VALUEADD\MSFT\NTBACKUP 2. Read the "README.TXT" file paying particular attention to what it says about ASR (Automated System Recovery). I suggest you copy it to My Documents or somewhere for handy reference later. 3. Double-click the "NTBACKUP.MSI" file to start a wizard that installs Backup. 4. When the wizard is complete, click "Finish". Sven Swanson, Sr. ----- Original Message ----- From: "Cheryl J Hansen" <[log in to unmask]> To: <[log in to unmask]> Sent: Friday, August 27, 2004 11:37 PM Subject: Re: [PCSOFT] (no subject) I'm sorry but you are mistaken-the home XP does not have a backup program-only the Professional XP has this. God Bless, Cheryl J [log in to unmask] -------Original Message------- From: PCSOFT - Personal Computer software discussion list Date: 08/26/04 19:07:35 To: [log in to unmask] Subject: Re: [PCSOFT] (no subject) There is a backup program included with XP, and you'll find it in System Tools. If it's not there, you'll need to install it from the CD. This is a very straightforward program that asks you which files to back up, and where you want to create the backup. Unfortunately, XP won't backup to CDs and floppies are too small for most backups. I use a network PC for this purpose, but you could just create the backup on your hard drive, then burn it to a CD, if you have that capability. You'll find more detail in the Help files under "Backup". Copying is also a good backup for such files-just burn a CD (Or several, if needed). You may wish to include a subject line in future posts so members can get the gist of your question without having to read the entire email. **************************************************************************** *************************************** I have windows xp, and my computer is HP pavilion a305w. I have pictures to back up and no matter what I do nothing works. I have tried everything that is written for my computer and it still won't back up my pictures or files. I thought I had solved it today, but to no avail. Have you any idea what steps to take. Do you want to signoff PCSOFT or just change to Digest mode - visit our web site: http://freepctech.com/pcsoft.shtml