You need to uninstall your MSN software, and reinstall it.... If that doesn't do the trick, try doing a restoring from a system restore point If your running XP: 1) go to Help and Support 2) select undo changes to your computer with system restore 3) follow the instructions and pick the earliest last date to restore from Hope this helps -----Original Message----- From: PCSOFT - Personal Computer software discussion list [mailto:[log in to unmask]] On Behalf Of Roger And Marylou Dugan Sent: Thursday, September 16, 2004 8:43 PM To: [log in to unmask] Subject: [PCSOFT] Having Problems with MSN When I try and get on MSN a message comes on saying the program has performed an illegal operation and then you open up the next little window and it says that Explorer caused a general progection fault in module (unknown). I belong to some groups from MSN and cannot open them and do not get any emails from them. What could be the problem?? Thank You The NOSPIN Group is now accepting donatations to continue providing PCSOFT and our website. Visit http://freepctech.com to donate using Paypal The NOSPIN Group is now accepting donatations to continue providing PCSOFT and our website. Visit http://freepctech.com to donate using Paypal