Try re-installing the drivers for the network card by downloading them from the manufacturers site. If that fails(which is very likely) get a new network card and install that. Hope this takes care of it. >From: Dori <[log in to unmask]> >Reply-To: PCBUILD - Personal Computer Hardware discussion List ><[log in to unmask]> >To: [log in to unmask] >Subject: [PCBUILD] New-Used Computer/Setting up DSL Modem >Date: Thu, 19 Aug 2004 15:28:16 -0500 > >Seeing as this is to do with drivers and modems I hope I am sending this to >the right forum. > > > > > > > >This is for a family members computer. She had a HP with Win98. It was to >the point it was way to slow and had spyware all over it. She had purchased >a Dell, Pentium III, 1ghz with Win 2000 Professional from a company sale >(it >was set up with a network or computers using the LAN). It came with a disk >for the OS and SP4. > >Hooked everything up including the DSL modem into the 10/100 jack. I spent >9 >hours trying to get it to work with no luck. > > > > > > > >I would install the software for DSL (SBC Yahoo) which is supposed to be >compatible with all OS. It would get to the area where is would try to >detect the modem. It always came back to an error of unable to detect >modem. > > > > > > > >We contacted the DSL co. and they had us go to device manager and under the > >'other' there was a PCI Driver that had a yellow question mark. They said > >that was the problem and we needed to get that driver from the people we > >bought the computer from. The network drivers were listed though. What > >driver would be missing if we had the OS disk? We tried to locate this > >driver with no luck. We contacted them again and they switched us over to > >Microsoft Support. They said that seeing as the network drivers are there, > >they have no clue as to what this PCI driver is or why we would need it. > > > > > > > >This whole time the DSL still worked on the old computer so we d/l a > >EnterNet 300 driver for the DSL. Still no luck. > > > > > > > >While trying to set this all up, we would go into connections and see that > >the status of connection would send 100 or less bytes but not receive any > >bytes. > > > > > > > >We are at a loss and wondering if it is something to do with the > >Professional version (not knowing anything about that type), the modem > >itself not compatible, or we really are missing a driver. > > > > > > > >Please let me know if you need any other information. > > > > > > > >Any suggestions or help would be greatly appreciated! I am hoping it is > >something simple that will make me look foolish just to be done with it :-) > > > > > > > >Thank you! > > > >Dori Stormer > > Do you want to signoff PCBUILD or just change to > Digest mode - visit our web site: > http://freepctech.com/pcbuild.shtml _________________________________________________________________ Don’t just search. Find. Check out the new MSN Search! http://search.msn.click-url.com/go/onm00200636ave/direct/01/ The NOSPIN Group Promotions is now offering Mandrake Linux or Red Hat Linux CD sets along with the OpenOffice CD... at a great price!!! http://freepctech.com/goodies/promotions.shtml