On Friday 16 July 2004 09:59 am, Gerry Gerstenberg wrote: > When I "query modem" The modem cannot be found. Does this mean that > something is physically wrong with the modem? Maybe it was struck by > lightning? > Gerry: You've already gotten some excellent advice from Dave Gillett and Marc Cockerill. But just in case that doesn't work... Lightning damage is certainly a consideration; that happened to me once when a lightning stroke hit a tree across the road, jumped to the telco drop that ran through the tree, and then over the road into my house. It killed my modem, answering machine and one of our telephones. My neighbor, in addition to having a broken tree in his front yard, also lost his answering machine and several telephones. However, before you replace your modem, I'd suggest verifying that it is properly seated in the slot (assuming it is an internal modem -- if not, check the cable). If that appears to be OK, then verify that your BIOS setting haven't changed (unlikely, but easy to check), and finally, try the hardware uninstall/reinstall drill. Still no joy? If you've got another modem laying around, give it a try. Otherwise, perhaps it's time to go to the store. Regards, Carroll Grigsby The NOSPIN Group is now accepting donations to help defer the costs of providing PCBUILD and our website. Visit http://freepctech.com to donate using PAYPAL