In a message dated 5/30/2004 7:33:26 PM Eastern Standard Time, [log in to unmask] writes: > I am troubleshooting a clients laptop. The unit is a Dell Latitude Cpi A > 366XT. IT has 128 mb ram and a 10 gb HD. I installed Win XP on it when I > sold it to him last January. > Dave based on the specs, The thing that jumped out at me is the fact that there is only 128mb of ram on an XP machine, no-where near enough memory. I would suggest putting in as much ram as is possible/affordable for your client. Believe me, you will see a difference Philippe Beaulieu [log in to unmask] PCBUILD's List Owners: Bob Wright<[log in to unmask]> Drew Dunn<[log in to unmask]>