I should have mentioned that I found this patch. I was overjoyed, as it seemed to be the Holy Grail. I copied it to a floppy, took an early morning trip to my client's nearby office (I even have a key at this point) installed and ran the patch which Said "Error 8", call (Microsoft). Much swearing. I agree that this seems to be a Works problem. I'd love to get this client switched to Access/Excel, but she is wedded to Works, which I admit seems to do her very simple Database chores in a straightfoward way. **************************************************************************** **************************** If other apps aren't having problems with the printer, I would suspect Works. So, assuming it's Works that is the problem, I did quite a lot of searching with little success, but found the following patch for Works 4.0 by entering: "No default printer is selected" (without quotes) at google. http://www.versiontracker.com/dyn/moreinfo/win/19035 You'll have to read further than I did, but it may also work with Works 4.5 - here's an excerpt: Do you want to signoff PCBUILD or just change to Digest mode - visit our web site: http://freepctech.com/pcbuild.shtml