god, i hate it when i "fix" someone's computer and 3 hours later they call and now can't get into Outlook Express (and of course, she's in her 80s and apologized to ME for causing trouble)! It's a Windows 95 machine. I seemed to have deleted this .dll file though i have no idea how. I have found lots of sites with the .dll file. My question is: is there different versions of this .dll for different operating systems? and if so, how do i find the right one? Thanks, everyone. The NOSPIN Group Promotions is now offering Mandrake Linux or Red Hat Linux CD sets along with the OpenOffice CD... at a great price!!! http://freepctech.com/goodies/promotions.shtml