I've often seen this same thing with AVG. The program usually suggests that you open the browser, which somehow establishes that an online connection exists. Most of the time this works, but I've had it stick once or twice, even under these conditions. I'd say it's probably a flaw in the program - it'll be interesting to see if anyone else has any ideas. BTW - the paid version doesn't seem to have this problem - perhaps it's a subtle way of suggesting that the user purchases the Pro version:--)) Ian Porter Computer Guys Inc. Arrowtown New Zealand [log in to unmask] ----- Original Message ----- From: Paul Traynor To: [log in to unmask] Sent: Thursday, September 18, 2003 9:46 AM Subject: [PCSOFT] Problem updating AVG 6 Hi, Just have a question about AVG which someone might be able to answer. On some computers I have it installed on it links to the download site for the latest update with no problems but on other computers either when I am already connected to my ISP or not it keeps saying "cannot download update, no internet connection available. I thought this might be due to the update site being out of action but going to another computer it works fine. Most of the connections I have used are dial-up modems and ISDN. The NOSPIN Group is now offering Free PC Tech support at our newest website: http://freepctech.com