I don't usually work on laptops but a friend of mine asked me if I could see why her laptop is freezing. She has a Compaq Presario 700 (AMD Duron 366 mhz and 368 mb of ram) and Microsoft XP with service pack 1 She also has Zone Alarm and Norton Antivirus 2003. She said she installed the patches for the latest worms. I've looked at it and it definitely freezes after about 5 minutes. The system restore was not activated so I can't go back to a better configuration. Can anyone tell me what other steps I can take to troubleshoot/fix it? Thanks, Rosie Richter --------------------------------- Do you Yahoo!? Yahoo! SiteBuilder - Free, easy-to-use web site design software PCBUILD maintains hundreds of useful files for download visit our download web page at: http://freepctech.com/downloads.shtml