I have an approx. three and one half year old compaq desktop that came with a 500 megahertz processor and a 13.5 gig hard drive.  The hard drive crashed and I had it replaced with a 20 gig used hard drive that had been removed from another computer for upgrade purposes.  Everything works until I connect to the internet.  Within about two minutes after connecting, the whole system locks up.  Someone told me it may be the modem.  I replaced the modem with a new one.  It didn't help.  I'm a novice but can follow explicit instructions.
 
Donald Miller

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