Hi and Merry Christmas to all and thanks for the help in the past. I am trying to use Norton's "Internet Cache Cleanup" and when I click on "clean" I get this message: An Internet Browser is active on your system. This browser needs to be shut down to perform this function. I have Windows XP and my default browser is Microsoft Internet Explorer, but I also use the Netscape Communicator. Thanks so much in advance. Ron Phelps [log in to unmask] PCSOFT maintains many useful files for download visit our download web page at: http://freepctech.com/downloads.shtml