That is probably the case the printer might be a network printer if it is not directly connected the pc via a parallel cable or a usb cable. try to install as network printer if you are in a network environment. Are you on a network? do you have a network cable in the rear of your pc that connects you a network is the printer shared as a resource on the network and assigned a "printer name or share name"???? come back, Larry Dublin The NOSPIN Group Promotions is now offering Mandrake Linux or Red Hat Linux CD sets along with our NOSPIN Power Linux CD... at a great price!!! http://freepctech.com/goodies/promotions.shtml