Well, I have tried my best to do as Mark instructed and have returned for further assistance. First, I cannot find "reg clean" on this computer; we have "Registry Checker" which merely makes a backup of the registry and "Regedit" which accesses the database. Can't find it in Win98 help either. Next, when we re-installed the NIC, we limited the installed network protocols to TCP/IP and the client to Client for Microsoft Networks just to keep things simple. Confirmed that the TCP/IP configuration settings were correct for our Gateway and for our DNS server at the ISP. Confirmed that we automatically were assigned a valid internal TCP/IP address and submask. Confirmed that TCP/IP was "bound" to the correct network adapter in the configuration. Confirmed that Computer Name and Workgroup name carried over unchanged from the re-install. However, with TCP/IP alone, we cannot "see" or "browse" the other computers on the LAN. Nor, can we use the HPINP Wizard to open communications with the HP printer server/printer or open an internet connection using IE or Netscape. Doesn't that suggest that the TCP/IP protocols are installing other than properly? What in the world might one do to address that? -----Original Message----- From: PCBUILD - Personal Computer Hardware discussion List [mailto:[log in to unmask]]On Behalf Of Mark Rode Sent: Monday, August 19, 2002 9:56 PM To: [log in to unmask] Subject: Re: [PCBUILD] Internet Connection Problem I have had this happen on a few occasions. Completely remove the Network. Empty Recycle bin, ...empty the temp director, use reg clean to clean up the registry. It wouldn't hurt to run scan disk and defrag. Now reboot ..when Windows 98 sees your adaptor let it reinstall BUT make sure it overwrites every file. Then set up your network and see if it works. Rode The NOSPIN Group http://freepctech.com >So we suspected an OS network configuration problem. We ran Win98 File >Checker and did not get an indication of file corruption. Used add/remove >programs to reinstall and reconfigure IE to connect through LAN. >Uninstalled all protocols, powered off, and then reinstalled NetBEUI for MS >LAN, IPX/SPX for HP Print Server & TCP/IP for internet. Confirmed that each >protocol is bound to 3Com NIC. UserName is unique and Work Group name is >identical. We confirmed that station has a good TCP/IP address from DHCP. >Confirmed Gateway address & DNS addresses from ISP. WINS is disabled. >That's it; we are at a loss. Has anyone an idea why this computer cannot >connect to the internet or a suggestion how we might proceed? > >Tommy Holmes, Jr. >[log in to unmask] > > PCBUILD maintains hundreds of useful files for download visit our download web page at: http://freepctech.com/downloads.shtml PCBUILD's List Owners: Bob Wright<[log in to unmask]> Drew Dunn<[log in to unmask]>