You might try this driver and see if it helps. If the page asks for a user
and password the username is drivers and the password is all
.http://www2.driverguide.com/uploads/uploads9/10661.html
Jim Hodges

>         When I install the modem in any PCI slot, Windows XP on boot up
says it
> has found 2 new hardware items, "PCI Serial Port" AND the "U.S. Robotics
> 56k modem".  It then gives the error message that "hardware could not be
> installed", that there is a problem.  When I go to the device manager it
> has added a "PCI Serial Port" under "Other devices" and has a yellow
> question mark icon next to it. It also shows that there is a problem with
> the device. The USR modem is not listed. Installing the modem using add
new
> hardware is unsuccessful. I believe I have a bad setting in BIOS that is
> causing the conflict but am lost as to what it may be. BTW, the modem is
> the only PCI card I have tried to install. The system seems to run well
> aside from this problem. U.S. Robotics support was no help and I could not
> even get through to MSI support. Any help would be greatly appreciated.

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