Thanks, Tom Simpson....I appreciate you help..... but... I'm new at this so can you explain to me where to find this directory  &  how to reinstall C:\Programfiles\Commonfiles\ InstallShield...

I'm afraid to delete the old before I know how to replace it... Thanks , RoseMary

>From: Tom Simpson <[log in to unmask]>
>Reply-To: PCBUILD - Personal Computer Hardware discussion List <[log in to unmask]>
>To: [log in to unmask]
>Subject: Re: [PCBUILD] error installing digital camera software
>Date: Tue, 19 Mar 2002 08:43:26 -0800
>
>What I would do, is delete the directory "c:\Program files\Common
>files\InstallShield\". Then, I would try installing, again. The file is
>possibly out-of-date or corrupt. The Jamcam software will recognize that
>ikernel.exe is no longer in that directory and replace it with a new
>version off of the CD.
>
>Doing this won't "mess" anything up, but let us know if it doesn't work.
>
> Tom
>
>
>RoseMary Eaves wrote:
> >
> > PLEASE....
> > Can anyone help me. I bought a digital camera & was installing the cd
> > (Jamcam3.0) that came with it. After inserting the cd, I received this message: error installing iKernel.exe. The specified network name is no longer available. -- I found the file for ikernel.exe It's in: c:\Program files\Common files\InstallShield...\Intel 32. I don't know what to do now that I found it.I don't know what I did wrong or how to fix this problem. If anyone can help me I would greatly appreiciate it. I'm afraid to try to fix it on my own, b/c I may just mess it up worse that it is...
> > My pc is a compac, with pentium 3, & I use windows 98. If further info is needed, please contact me. Thanks in advance, RoseMary
> >
> > PCBUILD's List Owners:
> > Bob Wright<[log in to unmask]>
> > Drew Dunn<[log in to unmask]>
>
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