David writes: <<After I attempted to uninstall Easy CD Creator 5 Platinum I was unable to startup my computer. I got repeated blue screen warning and hangs. I tried repeatedly to fix this problem. I even reinstalled Windows ME. This also did not work. After considerable research effort, and some recommendations from Roxio, I was able to uninstall Easy CD Creator (and other related Adaptec and Cequadrat software). I also completely uninstalled ZoneAlarm and McAfee antivirus software which had been implicated in similar problems, but I was still unable to restart my computer.>> Hopefully, someone may have some specific recommendations, but if not, here are a few general suggestions: First, how did you install and uninstall these programs? Unless you use an installation monitor such as Cleansweep, there may be remnants left (particularly in the registry) after the uninstall. These remnants can cause later conflicts. Second, how did you reinstall Windows? An "Over-the-top" installation isn't enough, as it often leaves registry errors intact. Third, do you have of the generic HP (or other) "rescue" or "system protection" software running in the background? More often than not, this can create more problems than it solves. I gather that when it gets into a tangle, all hell may be let loose. Disable anything like that if necessary. Best if you run the dos program Deltree and delete the whole of Windows before reinstalling it. Save what you can (saving the System folder will be invaluable later for various system .dll's, drivers, etc). It's a long shot, but have you tried a registry restoration, from a registry copy made before these installations? Worth trying first, but of course you'd have to do this in dos from a startup disk. Not sure if ERU works with ME, but I'd think it would (I'm assuming you've made regular registry backups). It might not solve all your problems, but might at least get you back into Windows. Witholut ERU or similar, you'd have to do it the old-fashioned dos manual way. If not, you may have to reformat and start all over again. Make sure you have a good installation monitor installed before you install any other major software. That way you always have a fall-back position. Don Penlington Free computer tutorials at: http://www.geocities.com/donaldpen/ Also Fractal Galleries, free icons, poetry, and beautiful Queensland beaches. The NOSPIN Group is now offering Free PC Tech support at our newest website: http://freepctech.com