Dear PC Build: Win 95 and/or Netscape Messenger apparently became corrupt. My e-mail was deleted twice. I installed Netscape 4.77 in lieu of 4.76. I also installed Win98, Second Edition. My desktop icons remain. However, when I try to open them (My Computer, Control Panel, etc.), I receive a blank page. The only way I can see what I have in my system is by inserting the Win98 CD. It tells me that Win95 is still there. However, the computer starts in Win98. In trying to uninstall Win95, I receive the following message: "Cannot locate INF file 'C:\WINDOWS\INF\QFE\W95Y2Kun.inf'. A message tells me that I cannot reinstall Win95 unless Win98 appears in the system list, which it does not. If I try to do this, neither will work. Norton Utilities tells me that "-h "%", 0." is missing. Whatever this is, it is apparently an integral part of my hard drive. Windows Explorer does not appear under Programs. I can only bring it up by using Find. Word 97 is misbehaving, but I guess that may be a software problem. I really need help. Thank you. Patricia Dunn [log in to unmask] The NOSPIN Group provides a monthly newsletter with great tips, information and ideas: NOSPIN-L, The NOSPIN Magazine Visit our web site to signup: http://freepctech.com