Actually, if you're going to resell this one, you might want to do a lowlevel format. If you don't have the capability, then at least an fdisk and re-Format' jack payton On Thu, 12 Jul 2001 10:48:17 -0400 Rick Glazier <[log in to unmask]> writes: > As much as you may not want to hear this, If the computer was > returned and will NEVER belong to the same person again, > I think you would be doing yourself and any future customer > a big favor by just biting the bullet and doing the format... > Rick Glazier > > > I sold a computer that was returned recently. The user, whom I > can't find > > now, has a program on it called Cybersitter. He has it set up > restrict > > certain internet sites. It will not let you restart in msdos(w98 > os), or go > > to a command prompt, to prevent changing the clock, etc. My > question is how > > to remove the program? It has a password to access the setup > features to > > uninstall it, but I can't get ahold of him to find it out. I > don't want to > > reformat the drive. anyone have any ideas? Thanks, Edna Sloan PCSOFT's List Owner's: Bob Wright<[log in to unmask]> Drew Dunn<[log in to unmask]>