I've downloaded Real Player 8 basic twice now and had the same thing happen both times so it's not just a fluke. When I download it it works fine; I go read something on Assistive Media or something and it's grand. Then I shut down the computer and when I turn it back on and try to use the Real Player it won't work. I'm using Internet Explorer 5.5 and WindowEyes 4.1 if that matters. It must be something really simple that I'm doing or not doing; I know I shouldn't have to reload it every time. Help! Thanks in advance. Kathie