When I recxently had problems installing my HP USB scanner the locl tech told me when installing USB hardware to always install the software first then connect the hardware. It worked for me. Richard Innes Auckland New Zealand [log in to unmask] --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.262 / Virus Database: 132 - Release Date: 6/12/2001 PCBUILD maintains hundreds of useful files for download visit our download web page at: http://freepctech.com/downloads.shtml