Click start, settings, control panel, and then modems under your modem properties turn off (remove the tick) from wait for dial tone. Press okay, then try to dial. If it still won't work, then your in need for a new modem. Regards Daniel Skilleter Pacpacific Australia Wholesale PC and Peripherals _________________________________________________________________________ Get Your Private, Free E-mail from MSN Hotmail at http://www.hotmail.com. Visit our website regularly for FAQs, articles, how-to's, tech tips and much more http://freepctech.com