<<Disclaimer: Verify this information before applying it to your situation.>> Hi Everyone, In response to this message which was posted to the entire group, I would like to comment from my own personal experience with the Amazon Products by Nature's Path Foods Inc. Each and every time in which I have contacted this company, and their toll free telephone number is always listed on their products, I have received excellent customer service. The company is extremely aware of Celiac Disease and the necessity for their products to be gluten-free if so stated. I have to commend them for not only operating with the intention that part of the proceeds are being donated to various organizations for the purpose of helping endangered animals, and other parts of the proceeds to children's charities, but also to the research and education of individuals with special dietary needs. In my opinion it would not be in the best interest of ANY company to claim to deliver 100% gluten free anything because of the human error element as well as freak cross contamination. In my own Kitchen there are chances of mistakes due to the same reasons. But in the defense of Nature's Path Foods Inc. I will say that there has been no other company in which I have delt with that went so out of their way to make sure their products are correctly labeled, the highest quality with all natural ingredients, and extensive research into the requirements of restricted diets. I have eaten the Amazon, Frosted Flakes and just love them. I also fell in love with all of their chocolate candy bars which are considered to be gluten-free. The chocolate bars each feature a different endangered animal to go along with the flavor. I was told by Nature's Path Foods Inc., that the only two bars which are not gluten-free are the: Manatee(Milk Chocolate and Rice Crisps), and the Tiger(I can't remember the flavor of this one). It is sad when we hear of an unfortunate experience such as this and it is also sad to see some one get hurt. I truly do not believe that this will be a common occurrence from this company and I will certainly continue to enjoy their products. I'm thankful to have such a resource available to me as Nature's Path Foods Inc. I have no personal interest in this company other than for my own personal use of their products. Sincerely, Gina