My friend has an Emachine, using Window98 & IE5.5 and everything was working fine until, all of the sudden, cannot get hooked to the internet. Called the local Isp and everything is configured properly and done right. The modem starts and makes the ususal sounds and then keeps going thru the hissing noise and the guitar sound. It's acting like it's stuck. Is this a bad modem or anyone else has any ideas? Thanks in advance, Joseph Rydzy The NOSPIN Group provides a monthly newsletter with great tips, information and ideas: NOSPIN-L, The NOSPIN Magazine Visit our web site to signup: http://freepctech.com