So far, no help from Compaq. They are only giving me the run-around. I have done everything they ask, including the serial number. They know I need the drivers, yet they keep telling me things to try. I'm experienced in installation, etc. as I run a business, but they are hesitating on sending the restore CD. The modem is "Compaq Presario 336 DF 56K." Still trying, thanks all. Bill The NOSPIN Group Promotions is now offering Mandrake Linux or Red Hat Linux CD sets along with our NOSPIN Power Linux CD... at a great price!!! http://freepctech.com/goodies/promotions.shtml