Kim, Have you gone into the BIOS setup and verified that the ports did not get turned off? Once this is done, have you tried forcing an install of the COM ports? Let us know if either of these have been done, or if you need instructions. Regards, Kyle Elmblade [log in to unmask] From: "Kim Schaefer" <[log in to unmask]> Sent: Thursday, November 30, 2000 3:24 PM Subject: [PCBUILD] COM Ports not recognized > Recently when attempting to connect to the internet, I've been getting an "Unable to initialize modem" or "Port is busy or invalid". I've gone through several troubleshooting steps and have come to find out that no COM Ports are recognized on my pc. My pc is a Compaq 4540 and all I have are the Windows 98 disk and the QuickRestore disk that came with the computer, what can I do? > > Thank you for any suggestions or help! > > Kim Curious about the people moderating your messages? Visit our staff web site: http://nospin.com/pc/staff.html