> Have new modem installed on COM3, when there are actually just COM1 and > COM2. Does the fact that modem is installed on COM3 definitively state > this is software modem? No, however the fact that it is new almost does. Almost all new modems are software modems. > Modem software says modem should be installed on IRQ5 or IRQ7. Modem > installed on IRQ11. How can modem IRQ be changed to 5 or 7? I don't really see a need to install the modem at IRQ 5 or 7, it should work fine with any unused IRQ (and possibly even a shared IRQ if it is a PCI modem and the other device does not mind). Changing the IRQ of the modem might be complicated, chances are you will have to change the setting in the BIOS, however some BIOS's don't let you change the IRQ assigned to a slot. This is of course assuming it is a PCI modem (most internals are). Hope this helped, TTYL The NOSPIN Group Promotions is now offering special "Free-After-Rebate" Software specials in conjunction with Beyond.com. We have new offers all the time!!! http://nospin.com/promotions