I have tried without success to turn my modem volume down or off. I have gone into "control panel" and "modem" and turned volume down. I have gone into my "dial-up" preferences and tried to adjust but it still is loud as ever. I have a feeling this has something to do with the fact that I use AOL. If anyone can help, I would be most appreciative. Gail Hutten Curious about the people moderating your messages? Visit our staff web site: http://nospin.com/pc/staff.html