Hi Earleen,
It would be helpful if you listed your operating system. For Windows XP go
to Control Panel and open "System". Then click on the "System Restore" tab
and check the box by "Turn off System Restore on all drives". Click "OK",
close Control Panel and restart the computer.
For Windows Millennium, this setting is a little more obscure. Go to Control
Panel and open "System". Click the Performance tab, the File System button,
then the Troubleshooting tab. There, choose the option to "Disable System
Restore". Click "OK" on the way out, close Control Panel and restart the
computer.
The reason for this is when a restore point is created while the system is
infected with a virus, the virus is included along with the other files.
Windows protects those files and will not allow anti-virus programs to
delete or modify them in any way.
After the computer has restarted, insure you have the latest update for AVG
by double clicking the AVG icon in the System Tray (by the clock). In the
AVG Control Center click the "Update Manager" tab, then the "Update Now"
button.
Next, right click the AVG icon in the System Tray and select "Run AVG
Anti-Virus". When AVG opens click the "Run Complete Test" button. It will
notify you if it finds anything during the test and afterwards, show the
results of the test. If the system tests clean, proceed as described below.
Now you need to reverse the procedure described above to re-enable System
Restore, then restart the computer. Disabling System Restore as above clears
all previous restore points. Go to Start Menu / Programs / Accessories /
System Tools and click System Restore. Check to see if Windows created a
restore point (System Checkpoint) after you enabled it. If not, click the
"Back" button and create one manually. That should do it.
Sven Swanson, Sr.
----- Original Message -----
From: <[log in to unmask]>
To: <[log in to unmask]>
Sent: Saturday, May 08, 2004 8:33 PM
Subject: [PCSOFT] trogan horse virus Earleen PAGE
i have Trogan HORSE virus on computer called downloader Istbar.3.u. File
system volume information restore. It says to run AVG for Windows I don't
know
what that means. Hope you can help me. Earleen Page.
Earleen
PCSOFT maintains many useful files for download
visit our download web page at:
http://freepctech.com/downloads.shtml
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