Rick --  Your "way back" memory seems to be correct.

This is the time of  year when my NAV subscription expires on various PCs.
The notifications do start a month ahead of time.  If you renew within that
period (IOW, before the sub expires), you will get a year from the day of
the original expiration date.  No days are "lost" by renewing in advance.

On one PC, I let the definitions expire (by about a week).  When I renewed
that one, it extended the sub for one year from the date I did the renewal.
There was no "penalty" for the week that I was not signed up...

I don't know why your correspondent said they only got a 5 day notification;
perhaps someone else has been seeing the message on this particular PC and
just clicking "ignore"?  Or, could it be that NAV is not set to auto-start?
If it's not running all the time, it certainly wouldn't be giving you the
renewal notice.

HTH,

Steve Sabljak
SPACE COAST PC SOLUTIONS, INC.

----- Original Message -----
From: "Rick Glazier" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, December 17, 2003 10:49 PM
Subject: [PCSOFT] NAV subscription expiring warning timing?


> NAV subscription expiring warning timing?
>
> I just got an e-mail from someone where they are saying
> their Norton AV just told them to cough up the bucks
> since it was expiring, but it only gave them 5 days notice...
> I remember "way back", when they used to notify you at least
> a month in advance. (And you would only get 11 months
> use out of the old subscription if you responded promptly.
>
> Have they changed the notification timing, or is someone
> pulling the wool over my eyes? <grin>...
>
>                                     Rick Glazier
>
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