At 06:37 AM 3/17/99 , you wrote:
>Hello,
>
>One computer out of the 43 that I watch over in the laboratory here
>displays a particularly irritating behavior; closing Winword 97 files
>takes up to a minute and sometimes even longer. The length of time seems
>independent of the file size or number of changes made. Even an empty file
>takes this long to save, but only if it was previously saved. When you
>click on File -> Close the machine just sits there with no disk activity,
>then after 30-90 sec. the file closes. During this time the machine is
>completely blocked and neither mouse click nor keyboard have any effect.
>This happens even if you have made no changes to the file. Killing the
>Winword program with the file open, however, is immediate.

If you have Outlook installed on the machine, one thing to check (from MS KB):

Disable Outlook Journaling

Outlook journaling will track documents as they are closed or saved. On
some computers, this may create a noticeable delay during the close or save
process. Outlook journaling  is enabled by default when Outlook is
installed. To disable Outlook journaling, follow these steps:

  1. Start Microsoft Outlook.

  2. In Outlook, on the Tools menu, click Options.

  3. Click the Journaling tab.

  4. Clear all of the checkboxes in the dialog.

Doug Simmons

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