Debra:

Go to http://www.inklineglobal.com

Email them what your problem is.  They will work with you and tell you what
you need to do.  I have had Stay Connected for years and I find them very
helpful and cooperative with any problems that you may have.

Susan Hays

------------Original Message------------------------
please assist me.
> >
> >I had a program called Stay Connected!  In the icon tray in the lower
right
> >hand corner of my computer screen.
> >
> >You must have removed it to another location, or deleted it, because
after
> >you left my house he was no longer in the icon tray.
> >
> >I attempted to download the program again, but was not allowed to do so
> >because the download program says that I already have it on my system.
So
> I
> >attempted to delete the program without using add/remove.  I removed it
out
> >of recycle bin, and the download file.  I went to the Windows control
panel
> >and checked the add/remove programs icon, and the stay connected program
> was
> >not there.  I checked the task manager, and stay connected program is not
> >there.  I looked under directory windows-start menu-programs-startup and
> >there was no shortcut to stay connected there.
> >
> >I cannot download the program again because every time I try and error
> >message comes up telling me that the program is already installed on my
> >computer, and that I need to uninstall it before I can download the
program
> >again.
> >
> >I'm totally lost now.  How can I find where the program is on this system
> in
> >order to delete it?
> >
> >Thanks, Debra Scruggs

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