Thanks Sven and Anna,
I had never heard of Comodo, but decided 
to try it instead of using an older version. 
I installed in on my laptop and it's working well. 
It also seems very user friendly. 
Bob Lendrim

>From: Sven <[log in to unmask]>
>Subject: Re: [PCSOFT] ZoneAlarm Problem?
>
>Hi Bob,
>From all indications, it does appear to be caused by a conflict with one of 
>the Windows updates. Do not uninstall the updates. Instead, I suggest one of 
>two possible solutions. First, if you want to stay with ZoneAlarm, try 
>previous versions working backward until one works. If you don't have any on 
>file, there are several at http://oldversion.com/ (one version 5.5 and three 
>versions of 6). I have copies of two versions of 5 and seven versions of 6. 
>I would not recommend a version previous to 5. ZoneAlarm has had similar 
>problems before so hopefully they will release a program update soon.
>
>My second suggestion, and the easiest, is to switch to another firewall 
>until the problem is solved. Of the free firewalls, I recommend Comodo. I 
>was using ZoneAlarm but after trying Comodo, I've been impressed and will 
>continue with it. Here is a link to the site along with a very good review 
>by PC magazine:
>
>Comodo Personal Firewall 2.0 review by PC Magazine:
>http://www.pcmag.com/article2/0,1895,1969225,00.asp
>
>Computer Security - Comodo Free Personal Firewall:
>http://www.personalfirewall.comodo.com/
>
>Rather than competing with anyone, I think Microsoft's intent for adding a 
>basic firewall was for the purpose of providing some form of security from 
>the hazards of the Internet to the beginner in computing, and to those who 
>simply aren't aware of the dangers lurking there. Some form of protection 
>until they 'get their feet wet', so to speak. Unfortunately, some don't 
>realize their feet are wet until there's nothing above water but their head.
>
>A good third party firewall is an absolute necessity. Neither a hardware 
>firewall (router) or the Windows firewall prevents anything on your computer 
>(Trojans, spyware, dialers, etc.) from accessing the Internet.
>
>Have a safe trip... on the road, in the air, and on the Internet!
>
>Sven Swanson, Sr.
>The NoSpin Group, Inc.
>
>----- Original Message ----- 
>From: "Bob Lendrim" <[log in to unmask]>
>To: <[log in to unmask]>
>Sent: Thursday, November 16, 2006 6:01 PM
>Subject: Re: [PCSOFT] ZoneAlarm Problem?
>
>
>Hello Sven,
>Thank you for the quick response. I hadn't been to the ZoneAlarm forum. I 
>followed the procedure that was suggested there and, unfortunately, it 
>didn't fix my problem. Now there has been a further development. In 
>preparation for a trip, I got my laptop out. I updated and ran AdAware and 
>Spybot. Then I installed recent Windows updates. I installed all except IE7 
>and the Windows Genuine Advantage. Now my laptop has the same connection 
>problem when ZoneAlarm is active. So I assume the problem came with an XP 
>update of the last few months, which conflicts with something else, likely 
>my ZoneAlarm, ZoneAlarm settings, etc. I know that some others have the same 
>problem because I've read of it in the Newsgroups, but no solution yet.
>
>Now that you have made me aware of the ZoneAlarm forum, I see others there 
>who seem to have the same problem, losing connectivity, with ZoneAlarm 
>activated, but after reading all the posts, I have seen no solution. Perhaps 
>my problem could be fixed by uninstalling some Windows updates. I have never 
>done that, but would try it if it allowed me to connect while still using a 
>firewall. Or maybe by installing a previous version of ZoneAlarm. Since 
>Microsoft now has it's own firewall, I assume Microsoft and ZoneAlarm are 
>competitors and may be not anxious to make the other company's product work 
>well.
>
>Again, thanks for all the help you provide. Remember that when you provide a 
>solution for one person, many others read it and benefit from it. Best 
>regards Bob
>
>>From: Sven <[log in to unmask]>
>>Subject: Re: [PCSOFT] ZoneAlarm Problem?
>>
>>Bob and Walter,
>>
>>From a quick check of the ZoneAlarm forum, other folks have had this
>>problem. It appears to be caused by some corrupted ZoneAlarm files. Here is
>>a listed fix from the "Access Issues" thread:
>>
>>"Sounds like the ZA database got corrupted. Try this:
>>Boot your computer into the Safe Mode.
>>Navigate to the c:\windows\internet logs folder.
>>Delete the "backup.rdb" and "iamdb.rdb" files in the folder.
>>Clean the Recycle Bin.
>>Reboot into the normal mode.
>>ZA will be just like new with no previous settings or data."
>>
>>>Sven Swanson, Sr.
>>The NoSpin Group, Inc.
>
>>From: "Bob Lendrim" <[log in to unmask]>
>>Subject: Re: [PCSOFT] ZoneAlarm Problem?
>>
>>I read this message with interest because I seem to have the same problem,
>>but haven't seen any response yet.
>>I use Cox Cable internet which comes in to a Motorola SB5120 modem. From 
>>the
>>modem it goes to a Belkin F5D5231-4 router. From the router it goes to the
>>built-in Intel PRO/100 VE NIC on my Intel motherboard running XP ProSP2
>>fully updated.
>>When I first boot the computer, I can browse the net perfectly for a number
>>of hours. Then, for an unknown reason, I have trouble bringing up any other
>>web site. Sometimes it is very slow (maybe 30 seconds). Sometimes it will
>>not connect at all. Eventually I get the following message:
>>--------------------------------------------------------------------------------
>>The page cannot be displayed
>>The page you are looking for is currently unavailable. The Web site might 
>>be
>>experiencing technical difficulties, or you may need to adjust your browser
>>settings.
>>
>>Sometimes I see the following at the bottom of MSIE:
>>"Opening Page res: //c:\windows\system32\shdoccl.dll/dnserror.htm"
>>--------------------------------------------------------------------------------
>>If I shut down Zonealarm (6.5.737.000) Everything works perfectly. I
>>uninstalled Zonealarm, used a registry cleaner hoping to remove any 
>>residue,
>>and reinstalled it. The problem still exists. The computer is constantly
>>checked with Avast, AdAware, and Spybot. Used to use AdSubtract, now
>>uninstalled. The problem occurs with both IE6 and Slimbrowser. The problem
>>does not occcur on my laptop with much the same software connected to the
>>same router. The hosts file on each machine has only one entry: "127.0.0.1
>>localhost" . I have read quite a bit about this problem but haven't found a
>>solution.
>>Thanks for any help. Bob
>>
>>>From: Walter Ermacora <[log in to unmask]>
>>>Sent: Oct 13, 2006 2:35 AM
>>>Subject: [PCSOFT] ZoneAlarm Problem?
>>>For awhile now I've been having this problem with the latest version of
>>>ZoneAlarm Free edition on my Windows 2000 Pentium III computer.  When I
>>>connect to the internet I'm able to use it for a short period of time and
>>>after that the pages do not fully load or don't load at all.  Even when I
>>>try updating my software it says I am not connected.  Only when I shutdown
>>>ZoneAlarm everything works fine.  I have done a complete uninstall of the
>>>program and even installed the previous version, but to no avail.  Also, I
>>>went to ZoneAlarm's site, but could not find any answers.  Is this a
>>>ZoneAlarm problem or is it some sort of conflict with ZoneAlarm or another
>>>problem altogether?  Any help would be greatly appreciated.
>>>Additional Details:
>>>Compaq Deskpro EN 733MHz
>>>384 MB of SDRAM
>>>ZoneAlarm Free 6.5 
>
>                         PCSOFT's List Owner's:
>                      Bob Wright<[log in to unmask]>
>                       Drew Dunn<[log in to unmask]>

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