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Subject:	Re: reporting virus infection
From:	David Wood <[log in to unmask]>
Reply To:	PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:	Thu, 9 May 2002 23:24:09 -0600
Content-Type:	text/plain
Parts/Attachments:	text/plain (36 lines)

At 2:03 PM -0600 5/9/02, Steve Face wrote:
<SNIP>
>First, how do I get my email client Eudora 5.1 to show the full header?

Not sure about Eudora 5.1 but in my Eudora 3.1.3 in the upper part of the
message window of the RECEIVED message there is a small "icon" that says
"Blah Blah Blah". Just click on that and the message window will expand to
show all the header info and email path stuff. Send the administrator a
copy of this expanded message.

>Second, is this a typical response from the email service administrator?
>
>Frankly, I would think that any claim of virus propagation would be
>promptly examined.
>

Yes! The info in the header is ABSOLUTELY required for investigation purposes.

HTH,

DW

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