I failed to mention that it updated the day before the infection.
My message assumed that the programs were up to date.


At 5/12/02, you wrote:

>Detection of a virus largely depends not so much on the antivirus
>program used as it does on how current the definition files are. Does
>your wife update the Panda files frequently? If so, then it could be
>that the vendor was a bit behind in releasing support. Otherwise, it is
>the user's fault for not updating.   Peter
>
>I would be interested to hear from people who were supposedly protected
>from Klez by antivirus and whether the "protection" worked. My wife's
>laptop became Klez infected by an incoming email although I thought it
>was protected by Panda. My computer (several days later) received a Klez
>infected email which was intercepted and quarantined by AVG before I saw
>it or could do anything dumb, like clicking on an infected attachment.
>There may have been some mitigating factors, which could be our fault.
>My purpose is not to recommend one over another but to understand why
>one became infected and the other did not and what I could learn and do
>to prevent reoccurrence.