This can happen when the source is in rich text format and uses symmetrical
quotes or apostrophes that are somewhat slanted rather than the straight up
and down. These are special characters that will not show up in a plain text
display. If the message is received as plain text, you may get those
rectangles. It can also happen if your system does not have the particular
font installed that was used to generate the special characters.

Peter
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-----Original Message-----
I have noticed that from time to time in e-mail the apostrophe and quotation
mark characters disappear from a mail and are replaced with an open
rectangle, which sometimes means a character cannot be read.  This happens
with some, but not all, of my correspondence, and only shows up in text I
have sent out that has come back to me in a reply.  I use WinXP-Pro, Outlook
2003, and Comcast for my ISP.

Certainly, this is not the most important question of the hour, but does
anyone know why this happens and can explain it simply?  Does it relate to
ASCII, HTML, or ... ?

Gordon Totty

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