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Subject:
From:
Reply To:
PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:
Wed, 17 Feb 1999 08:25:06 -0500
Content-Type:
text/plain
Parts/Attachments:
text/plain (71 lines)
For al those who have been wondering why DUN will not save their
password used to access their ISP, I received this in one of my auto
e-mail "how tos". Seems like you will have to fiddle as there will not
be a new version of DUN forthcoming in the near future. Anyway, the
article follows:

Bug Name: Windows 95/98 Dial-up Networking Save Password Bug
Affects: Windows 95 (including OSR2) Dial-up Networking users Severity
Level: Level 1 (Level 10 is the most severe) Additional Info:
http://support.microsoft.com/support/kb/articles/q148/9/25.asp Fix: Fix
Available Below

Description of Bug: Large numbers of Windows 95/98 Dial-up Networking
users are staying up late at night pulling their hair out over why the
Save Password option in their Connect To dialog box doesn't work.
Symptoms range from being able to select the box and it not working, to
the box being completely grayed out and inaccessible.

Available Fix(es): Option available but not working: The first thing to
note when trying to fix this problem is that for the Save Password
option to work, you must successfully connect to the remote system at
least once with the option checked before Windows 95 will save your
password. This also means that if you have more than one connection
profile, you need to establish at least one successful connection with
each profile that you wish to save your password with, even if your
password is the same across all the profiles.

Option not available (grayed out): There are a number of reasons why
this may be occurring, and there are a number of ways you can try and
get around the problem. One method is to change your Computer Name to
the login ID you use for your Internet Service Provider (ISP). You can
modify your computer name by double-clicking the Network icon in the
Control Panel, then selecting the Identification tab (you'll have to
reboot for the change to take affect).

Sometimes, uninstalling and re-installing Dial-up Networking can solve
this problem. In the Control Panel, choose the Add/Remove Programs
option. Then go to the Windows Setup tab, and uncheck the Dial-up
Networking option. Press OK until all the dialog boxes are closed, then
reboot. Follow these same instructions and re-check the Dial-up
Networking option. Then try your connection again.

Some users have had luck solving this problem by installing the Client
for Microsoft Networks. In the Control Panel, open the Network option.
If the Client for Microsoft Networks is not at or near the top of the
list, press the Add button, then choose Client, Microsoft, and then
Client for Microsoft Networks. Press OK until all the dialog boxes are
closed, then reboot.

The last thing to try is deleting your Windows password file. Do a
search on your system for *.PWL, then delete or rename them. Reboot your
system, and you'll notice that Windows will ask for a user name and
password to log in. You're now re-creating this password information in
your system. You don't have to enter a password here if you don't want
to use one every time you log in, but you do need to enter a user name.
This will rebuild the password file, and may allow your Dial-up
Networking to save your dial-up password.

More information on this bug is available from Microsoft at
http://support.microsoft.com/support/kb/articles/q148/9/25.asp and
http://support.microsoft.com/support/kb/articles/q137/3/61.asp.

--
Larry Stewart
Ottawa, Ontario
email: [log in to unmask]

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